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Terms of Service

Updated : Jan 1, 2023

A. The Terms

1. Acceptance of TermsWelcome to Expertiz (“Service” or “Site”), owned and operated by Radical Group Inc. (“Expertiz”). By signing up on the account registration or using the Site in any way, you are agreeing to comply with and be bound by this Agreement, the Privacy Policy and all rules, policies, and disclaimers posted on the Site or about which you are notified (collectively “Terms”). Please review all of the Terms carefully before using the Site.By using the Site, you (i) agree to be bound by the Terms, (ii) represent that you are over the age of thirteen (13) and able to form legally binding contracts, (iii) agree and acknowledge that by using the Service you are accepting a benefit that cannot be disgorged, (iv) acknowledge that the service is subject to Indian legal controls and agree that you will comply with Indian legal controls, and (v) represent that you are neither located in a sanctioned country nor a prohibited person. PLEASE NOTE THAT THESE TERMS PROVIDE THAT IF YOU AND Expertiz ARE UNABLE TO RESOLVE ANY DISPUTES THAT ARISE EITHER INFORMALLY OR THROUGH MEDIATION, THE DISPUTE WILL BE RESOLVED BY BINDING ARBITRATION. ARBITRATION USES A NEUTRAL ARBITRATOR INSTEAD OF A JUDGE OR JURY. YOU AND Expertiz ALSO AGREE THAT ANY CLAIMS OR DISPUTES CANNOT BE BROUGHT AS A CLASS ACTION. PLEASE CAREFULLY REVIEW THE DISPUTE RESOLUTION SECTION BELOW. IF YOU DO NOT ACCEPT THE ARBITRATION PROVISION BELOW, YOU MAY NOT USE THE SITE. THESE TERMS ALSO EXPLAIN THE CONSENT YOU PROVIDE TO US TO CONTACT YOU USING THE TELEPHONE NUMBERS YOU PROVIDE TO US, INCLUDING VIA AUTOMATED DIALING OR TEXTING SYSTEMS (SEE SECTION 4 FOR MORE INFORMATION).

2. DefinitionsThe words “User,” “you” and “your” refer to the individual or entity that creates a Expertiz account as a Founder and/or Expert. “Expertiz,” “we,” “us” and “our” refer to Expertiz. “Founder” refers to the person who asks a question on the Site. “Expert” refers to the person who answers a question on the Site.

3. Communications and Rights to Modify TermsWhen you visit Expertiz or send us e-mails, you are communicating with us electronically as well as via e-mail, text message, calls, video calls, and push notifications. You consent to receive communications from us through the means outlined above or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically or through other means, satisfy any legal requirement that such communications be in writing. You agree to provide us with, and maintain in your Expertiz account profile, your current and active email address. Expertiz may modify any of the Terms at any time by posting them on the Site. Changes shall automatically be effective upon posting; provided, however, that those changes that Expertiz, in its sole discretion, deems material changes to the Terms will be effective as to an existing User upon the earlier of: (1) the agreement of the User; or (2) thirty (30) days after notice to the existing User from an @expertiz.app email address to the User’s email address on file with Expertiz or via other means including, but not limited to, a pop-up or banner, message, or other conspicuous notice on the Expertiz website or app. If you affirmatively agree to the new terms, your agreement will be effective immediately. You agree to make any and all necessary arrangements so that you (and not your spam filter) receive all emails from Expertiz email addresses. Your continued use of the Service will signify your acceptance of the changes. If you do not accept the changes, your sole and exclusive remedy is to cancel your account and discontinue using the Site. The latest Terms will be posted on the Site, and you should always review them prior to using the Site.

Telephone Consumer Protection Act DisclosureCommunications from Expertiz, including its agents, representatives, affiliates, or business partners, may include but are not limited to: operational communications concerning your account or use of the Expertiz Site or app, updates concerning new and existing features of the site or app, marketing information and promotions run by us, our agents, representatives, affiliates, or business partners, and any news concerning Expertiz.By entering your telephone number into the Expertiz website or app, you expressly agree to receive communications for the purposes identified above from us, our agents, representatives, affiliates, or business partners, via e-mail, SMS or text messages, phone calls, video calls, and push notifications. You further expressly agree that these communications, including phone calls, SMS or text messages, may be generated using automated technology, such as an automatic telephone dialing system, or artificial or prerecorded voice, and even if your telephone number(s) is listed on any corporate, state, or federal Do-Not-Call lists.You represent that for the telephone number(s) that you have provided to us, you are the current subscriber or customary user and that you have the authority to provide the consent described above to be contacted at such number(s). You agree to promptly alert us whenever you stop using a particular telephone number. Standard charges may apply to the receipt of these calls or text messages. Opting-out of Promotional Communications. If you wish to opt out of promotional emails, you can unsubscribe from our promotional email list by following the unsubscribe options in the promotional email itself. If you wish to opt out of marketing or promotional calls or texts, text back “STOP” to the number you received outreach from, from the mobile device receiving the messages. You acknowledge that you are not required to consent to receive promotional texts or calls as a condition of using the site or the services provided by non-Expertiz entities.Please note that consent is not a condition of using our services and consent may be revoked at any time. However, opting out may impact your use of the Site. If you wish to opt out of all texts or calls from Expertiz (including operational or transactional texts or calls), you can unsubscribe from our emails or email us directlyInformation collected, including personal information may be shared with affiliates and third-party providers, who will use that information in accordance with their own privacy policies. Please visit our Privacy Policy for more information.

B. The Website

5. Expertiz is a Venue; Third-Party ContentThe Expertiz Site is a venue for informational and educational purposes, owned and operated by Expertiz, that exists solely to broker relationships between Experts and potential Founders of those Experts who are interested in purchasing their Expert services. Expertiz is not in the business of providing or selling information or education that is within any Expert’s area of Expertise. Users of the Site, not Expertiz, provide the content in Posts (defined below). The Experts determine which questions to answer; Experts are not employees or agents of Expertiz but are independent service providers using the Site to sell their Expert knowledge to Founders and, as such, together with Founders, are simply Users of the Site. Expertiz is not involved in the conversations between Founders and Experts. You understand and acknowledge that Expertiz cannot and does not edit, modify, filter, screen, monitor, endorse or guarantee the content of calls. Expertiz shall not be liable for any acts or omissions of Experts, content in Posts or the ability of Experts to answer questions. We cannot ensure that an Expert will complete a transaction. Notwithstanding the foregoing, Expertiz reserves the right, but is not obligated, to refuse to post or to remove any content and/or remove any User’s access to the Site.

6. Posts Are Not Private or Confidential; AnonymityThe Site and app are an Internet-based forum. Information and materials submitted in the content of your calls, questions, answers, requests for information, responses, profiles, signatures, qualifications, comments, and posts in the Expert Forum and other places where Users communicate on the Site (collectively "Posts") is not private or confidential, nor is it protected by attorney-client, doctor-patient, or any other privilege, and it may be read, collected, and used by others. For example, search engines may index your calls, questions, answers, and other Posts to allow them to appear in search engine results (e.g. if someone does a search on google.com or another search engine, your questions, answers, and other Posts on expertiz.app that relate to the search may appear in the search results list).If you would like to keep your call private from other members, please request to do so via the Expertiz site or app.

7. Verification; No Reliance on the Term “Expert”Every Expert on the Site has had at least one credential relevant to the category in which they are answering questions verified by a third-party verification service and/or claimed to be an expert, unless the Expert is answering questions in a category that is still being tested by Expertiz in "Beta". Other information about an Expert, not shown as verified, has been provided by the Expert but has not been verified. Use of the term "Expert" by Expertiz and on the Site is only meant to describe Users who answer questions on the Site, and not to guarantee any particular level of expertise of these Experts. The results of the verifications are only as accurate as the information provided to and by the experts themselves. Expertiz makes effort to verify, but cannot warrant or guarantee an Expert's purported identity; user identification on the Internet is difficult. For these reasons, Expertiz cannot and does not represent, warrant or guarantee the truthfulness or accuracy of the credentials or identities of Users and information provided by Users including Experts. You acknowledge that Expertiz will not be liable for any loss or damages caused by your reliance on any information or content contained in Posts.

8. Information Not Advice; No Client-Professional Relationship
Answers of Experts on the Site or app are provided by Experts and are to be used by Founders for general information purposes only, not as a substitute for in-person evaluation or specific professional (medical, legal, veterinary, tax, financial, etc.) advice. For example, Experts in the Legal category will provide only general information about the law, and will not provide legal advice nor propose a specific course of action for a Founder. By answering questions, Experts do not intend to form, and do not form attorney-client or doctor-patient relationships with Users of the Site. The laws, regulations, other governing authorities, standards, practices and procedures that apply to your particular question may differ depending on your location and information typically discovered through in-person evaluations or visits. Experts in some categories may be licensed, certified, educated, employed by or have experience in only particular jurisdictions.No professional-client relationships shall be formed on the Site. Communications on this Site are not confidential and shall not be the subject of any associated privileges. Communications on this Site are limited, as described above, do not involve in-person evaluations or visits, and do not include safeguards and procedures typical of in-person evaluations and visits. Before you can interact with an Expert, you will be required to agree to a Disclaimer reminding you of these and other important provisions of the Terms.

C. User Accounts

9. User Accounts; Restricted Activities; Suspension or Termination of Service

User Accounts. When you register as a User on the Site or in the app, you can establish a user name and limited time authentication number (via text) for access to your online account. You are responsible for maintaining the confidentiality of your user name, and account data, and you may not share this information or your account with anyone else, and you will be solely responsible for all acts or omissions that occur under your account. You will immediately notify Expertiz of any unauthorized use of your account. You should only create one account on the Site. If your Expertiz account has been suspended or terminated, you may not open another account on the Site. You agree to keep your contact and billing information (including but not limited to email address) up-to-date, and to comply with all billing procedures, including providing and maintaining accurate and lawful billing information for active Expertiz accounts.

Bound by Representatives. You are responsible for and bound by the actions of, and transactions entered into by, your actual and appointed representatives whether authorized by you in writing, verbally, or otherwise to represent you at or with Expertiz. You are responsible for monitoring your appointed representatives and protecting the privacy of your username, login information and any other account or financial information provided to Expertiz or its vendors and agree to inform us immediately, in writing, of any unauthorized use of same. If you are checking in or logging in as a representative for anyone other than yourself, you agree that you are a duly appointed and authorized representative for that person or entity and have authority to bind that person or entity to any actions or transactions you conduct.

Restricted Activities. You agree that any content you provide on the Site and your use of our Site or any Additional Services (whether such Additional Services are Informational or Beyond-Information Only, as defined below) initiated through the Site shall not: (a) be fraudulent, inaccurate or misleading; (b) infringe any third party’s proprietary rights or rights of publicity or privacy (Expertiz can remove unauthorized use of copyrighted material); (c) be illegal or violate any federal, state or local law, statute, ordinance, regulation or ethical code; (d) be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (e) be obscene or contain child pornography or, if otherwise adult in nature or harmful to minors, but without containing child pornography; (f) contain any viruses, Trojan horses, or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (g) create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; or (h) link directly or indirectly to or include descriptions of goods or services that are prohibited under the Terms or that you do not have a right to link to or include. If you post material that is adult in nature, such material shall be posted with “Mature Audiences Only” in the listing title and appropriate notices to prevent unauthorized underage viewing and shall be distributed only to people legally permitted to receive such content. You may not consummate any transaction that was initiated using our Service that, by paying to us a fee, could cause us to violate any applicable law, statute, ordinance or regulation. Furthermore, you may not resell or make any commercial use of our system or the content on the Site without Expertiz’s prior written consent. We do not knowingly collect personal information from children under 13 years of age, and if we become aware that a child under the age of 13 has submitted personal information to us, we will promptly remove it from our systems.

Suspension or Termination of Service. Founders may terminate your service and account at your sole discretion and at any time by written notice via e-mail to info@expertiz.app. Terminations typically will be effective within thirty business days after our receipt of your termination notice, at which time your account will be closed and you will no longer enjoy access to your former account. Any fees accrued as of the effective date of termination will be payable according to the Terms. The procedure for Experts to terminate their accounts is set forth in the Expert Agreement. At any time, with or without notice, for any or no reason, Expertiz reserves the right to modify or discontinue any portion or all of the Site or Services, and to restrict, suspend and terminate Founders’ and/or Expert accounts.

Terms and Conditions Specific to Mobile Applications. Once you have registered as a User on the Site, you may elect to download and use different versions of the Expertiz mobile application (the “App”). Download and use of the App is required. By downloading and using one or more versions of the Expertiz App, you agree that in addition to this Agreement governing your use of the App and the Expertiz, the following terms and conditions specifically applicable to your use of the App (the “Mobile Terms”) also apply to you: (a) You acknowledge that the Mobile Terms and the Agreement is between you and Expertiz, and not any other third-party beneficiary (as defined below in (b)) and you understand that Expertiz is solely responsible for the App; (b) Additionally, Apple, Google, Inc., or Microsoft Corporation will be a third-party beneficiary to this contract if you access the Expertiz platform using Applications developed for Apple iOS, Android, or Microsoft Windows mobile devices, respectively; (c) Your access and use of the Expertiz App using these devices is subject to terms set forth in the applicable third-party beneficiary’s terms of service; (d) The third-party beneficiaries listed above are not parties to this Agreement and are not responsible for the provision or support of the Expertiz platform in any way; (e) If you are accessing the Expertiz App through an Apple device, you acknowledge that Apple and its subsidiaries (collectively, “Apple”) are third party beneficiaries of the Agreement and upon your download of and use of the App indicating your assent and agreement to the Mobile Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the Mobile Terms against you as a third party beneficiary thereof.